RESEPTION
Client: a multinational pharmaceutical company
Cooperating since: 2012
Over 350 staff in office
Results: uninterrupted reception service; average satisfaction quotient over 4.7 out of 5.
Services:
• welcoming guests;
• issuing entry passes;
• booking conference rooms;
• registering mail;
• answering, processing, and forwarding calls;
• following pre-developed quality standards in rendering various services.